Shipping & Returns.
Shipping Policy
We offer a flat-rate shipping fee based on carrier rates (typically around $10). Orders are processed within 1-3 business days, and you’ll receive a tracking number via email once your package is shipped.
Returns & Refunds
We stand by our product and want you to have the best experience. If you’re not satisfied with In Joy, we’re happy to help make it right—your happiness is our #1 priority.
✅ Eligibility for Returns:
• Returns are accepted within 30 days of purchase.
• The product must be unopened, in its original packaging, and undamaged.
• Customers are responsible for return shipping fees.
✅ How to Request a Refund:
1. Contact us at [Your Support Email] with your order number.
2. Ship the product back to our return address (provided upon request).
3. Once we receive and inspect the returned item, we’ll process your refund.